I am writing to thank you for the wonderful
service regarding the purchase of a SE5 Grenadilla. My wife was speechless
at the quality of the instrument. It is a worthy successor to her current
clarinet which she has had for 27 years and which holds many memories.
Already she is thinking of looking for a local ensemble to join so as to
do justice to her new instrument, and I guess that is what music is all
about, passion and excitement.
I wish you every success in growing your
business and reputation and be assured that we will be back for another
clarinet soon when our daughter outgrows her beginner instrument.
Many thanks
Paul Gibbons
Dear Alastair,
... I now have a beautiful clarinet! I received
him yesterday and he is really lovely. I play yesterday either, everything
was great the sound, the mechanics! I don't really know what to say! It's
amazing! I'm very happy with it! Thanks again for the great services and
the lovely clarinet!
Best wishes,
Jolanda van Eijden
Netherlands
Dear Mr Hanson
I received my new SE-5 grenadilla wood
clarinet about 10 days ago and I have to say that I am really delighted with
it. It is a quality instrument and has an excellent tone. Compared to my old
[clarinet] it is a great improvement and I am happily playing a lot more
than I have done over recent months!
Many thanks for all your help. You have every
reason to be proud of your company - the quality of service and of product
is exceptional.
Yours sincerely
Hilary Oldham
Thank you very much for the clarinet for my son
David, it arrived yesterday. I have tried it out and am very impressed
with it. His teacher saw it today and said it was very good.
My son is very keen on the 'case'. The only thing I
could've done with this morning as he rushed out the door eager to take it
to school was somewhere to put his name on the outside!
Again, many thanks for your help and friendly
service.
Grace Steele
feedback- we
particularly appreciate feedback and suggestions from our customers -
as a result of Grace's e-mail we are incorporating a name badge place
on our next case 'design update'. A complementary next issue
case will be on it's way to Grace when they are finished. Thanks
for the suggestion!
Dear Alastair
The clarinet is lovely and my daughter is delighted
with it. She has already been able to get some good sounds from it and
is really looking forward to going back to school starting lessons.
Yours sincerely
Elizabeth Allen
Lutton - Ivybridge
Dear Mr Hanson,
Many thanks for your prompt
delivery of a HE-3V clarinet. My daughter Jenna is absolutely
delighted by its looks, sound and playability.
You were right to recommend the
5RV mouthpiece; it does sound warmer/fuller than her previous model and
Jenna prefers it.
Once again many thanks and we
wish you all the best possible success in the future.
Yours sincerely
Peter Hawkins
Cheltenham - Gloucester
Dear Alastair
The clarinet is lovely and my daughter is delighted
with it. She has already been able to get some good sounds from it and
is really looking forward to going back to school starting lessons.
Yours sincerely
Elizabeth Allen
Lutton - Ivybridge
Having already bought a clarinet from you which
was rather successful we decided to buy a saxophone and that was similarly
very successful.
Next child wants a flute.
Can you assist with this latest development ?
Thanking you in advance
Jon
Jon Carver
and a short while later....
You guys are just a complete bunch of stars !
I would love to take you up on your offer and am
fairly confident you will have a sale (whether I would be borrowing it or
not) come November.
Please, on top of this, feel free to offer my
email address to any customers of a nervous disposition who wish to
contact someone who (all things being equal) will have bought 3 totally
separate items over 3 years. I know I was one once nervous of buying
something unknown.
Wishing you all the very best.
Jon
Jon Carver
note: thanks very much Jon -
very much appreciated... Jons e-mail is available upon request:
info@hansonmusic.co.uk
The clarinet and accessories
are brilliant!
Many thanks
Annette Grace
UK
Speed of reply to telephone message brilliant.
Clarinet delivered 08.50 following morning- excellent!
I would definitely recommend!
I am delighted with
the outfit and will promote your services to my friends.
Once again, thank you
for the quality of your product and the quality of your sales service.
Yours sincerely
Mauric Cairens
Glasgow - Scotland
Great!
Bedford School think the clarinet I ordered
for my son is so great they are going to order some for themselves!
The clarinet is great - I'll certainly be
seeing my pupils do order from you direct in the future.
Yours sincerely
Terese Clarke
Cardiff - Wales
Extremely impressed with the whole set up.
Instrument wonderful!
Would definitely
recommend you to anyone.
Brilliant!!
AR & LM Bruce
Preston - Lancashire
We are thrilled with the instrument and you
may find that [our teachers'] students lining up to buy
instruments.
G. Illan
Kingswood - Surrey
It's a pity other companies don't operate
like yourselves. Absolutely first class, a pleasure to do business.
My
daughter said - "best Christmas present she has had". The case ;
excellent idea!
Patrick McDyer
Tytreth - Wales
This next letter and
review was also sent as an open
letter to the 'klarinet mailing list' - a discussion list for clarinet
players and enthusiasts. For more details visit the International Clarinet
Association. Klarinet
is supported by the I.C.A.,
http://www.clarinet.org/
This
week I received a Hanson student clarinet outfit (HE-3-V) that I ordered for
my 5th grade daughter in her 2nd year of band
and wanted to share my opinion
with you.
I play tested and priced the Vito 7212 and Buffet B10 instruments
before placing my Hanson order. The final decision to go with
Hanson was based on price/value comparisons between the instruments I could play test, Alastair Hanson’s
verbal and written promise of commitment to customer satisfaction, a 30-day full refund Hanson policy
and the 5-year Hanson warranty.
In summary; it is priced lower, has more features, has better
overall quality and craftsmanship, has a great
guarantee and includes more and better accessories.
The look, feel and overall craftsmanship is superior. The key’s
have a nicer feel, tight with no play whatsoever. The Pisoni
pads are excellent, they seal tight and the key mechanism positions them accurately with no play. It is free
blowing throughout all ranges and feels good in hand.
Compared to my Patricola Bb I’d say the keys and
mechanisms are very comparable, the major difference is in the left-hand pinky key position and
plating materials. On the Hanson HE-3-V, they are
closer to the thumb, forcing me to arch my
pinky…an obvious advantage for kids.
It is made of ebonite and has a “brushed” finish that gives it a
wooden appearance, very similar to the finish on the new
Selmer ebonite bass clarinets. The case is very nice too; small and light
with provisions to carrying by hand or
as a backpack. It even
comes with 2 barrels, Vandoren 5RV or B45 mouthpiece, 2 Vandoren 1.5 or 2 V12
reeds, BG revelation ligature (I personally
despise the BG ligatures, but that is me), BG pull
through swab and a tube of cork grease.
My daughter really plays her heart out now. I don’t know if it’s due
to the fact that the Hanson is so much more free blowing and easy
to articulate compared to her wooden Noblet N or the pride of ownership,
but she became a better player immediately. (Even after the N was completely
overhauled by a professional repairman who’s been
in his business for over 40 years).
Alastair
Hanson says my daughter’s is the first HE-3-V ever sold in the USA, but that
will most certainly change, as it becomes
known. I whole-heartedly recommend that anyone out there who is looking for an entry-level student
clarinet take a very close look at Hanson.
You will not be disappointed!
Mike Barnes
Freeburg - IL- USA
Thankyou very much.
We were delighted with the
clarinet and Emily's music teacher was very impressed
Matthew Heath
UK
Thankyou for your speedy
service: goods ordered on 23/12/02 arrived within 24 hours ready for
Christmas!
I will use your services
again and have recommended you to several of my friends.
Edinburgh - Scotland
Dear Sir,
... my son is very pleased; he
says it's the best in his lesson now!
Yours sincerely
Sarah Eastaugh
Watford - England
Greetings Steve and Alistair:
I just wanted to let you know
that the clarinet arrived Thursday, and we love it! Peter (our 12-year-old
budding clarinetist) took it in to his class on Friday morning, and his
teacher, Mr. Nelson, was VERY impressed. He checked it out in detail, and
took one of your business cards that you had tucked in the front zip
pocket.
Many
thanks again!
Janet Bergeson
Providence,
Utah. - USA
Dear Mr Hanson,
... I would like to add how
delighted we were with the quality of the whole [clarinet] outfit.
My son's clarinet teacher confirmed all you had claimed and considered it excellent for a
student beginner.
She has taken your
card and will be recommending you to her pupils.
Thankyou once again.
Stephen Crick
Knaresborough, North Yorkshire - England